TSF in 2025, & Hurricane Melissa Response Overview

Welcome to issue 110 of the Call to Comms!

2025 is entering its last month. This week, we decided to take a look back at the humanitarian communication and information needs and challenges of the year, and how TSF responded to them. Read the article below!

Also: an overview of our recent mission in Jamaica.

The Humanitarian Communication Needs of 2025: TSF’s Response

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In 2025, so far, TSF provided support to:
+125,000 people
65 organizations
In 9 countries

Supporting relief efforts and communities in Jamaica, empowering people on the move in Latin America to make informed decisions, or enabling survivors to reassure their family that they are alive after being rescued in the Mediterranean: communication and information provided real, concrete support to people and organizations in humanitarian crises. Read the overview of our response to the challenges of 2025 here.

Read the overview of TSF’s work in 2025

Hurricane Melissa: After the Immediate Response

The violent hurricane struck Jamaica more than a month ago; TSF deployed to support relief efforts and to affected communities.

TSF coordinated with various organizations like the Emergency Telecommunications Cluster to participate in an efficient, collaborative response. Drawing on an existing partnership with the Jamaican Red Cross, TSF connected several coordination centers and provided free Wi-Fi to affected communities during aid distribution. More than 1,500 unique devices connected to TSF Internet during this immediate response.

TSF has concluded its emergency mission and will now continue to support the response remotely, through an Internet resilience project.

Read about TSF’s emergency response to Hurricane Melissa

Meet Yassira, Who Escaped Cyclone Chido in Mayotte

Nearly a year ago, Cyclone Chido struck Mayotte, a French department in the Indian Ocean, near Madagascar.

During the first Wi-Fi community operation, we met Yassira, who told us about her experience in the immediate aftermath of the cyclone: the need to ensure loved ones have survived, the struggle to find connectivity, and more.